Decree 151/2003 on the mandatory warranty for certain durable consumer goods. (IX.22.), ArenaRacer Kft. Undertakes a guarantee for the products distributed by it.


    The warranty for the frame is 5 years, for all other parts 2 years.

    A warranty claim can be asserted by presenting the documents listed below together:

    Complete factory packaging of the product, with all factory parts and accessories;

    A copy of the purchase invoice.

    In the absence of these, we are unable to accept the warranty claim!


    To validate the warranty, be sure to attach:

    • Product name and type,
    • The date of purchase,
    • A detailed description of the problem,
    • The product invoice,
    • Photo attachment showing the error.

    After the warranty assessment, we will send a new replacement part by courier free of charge instead of the defective part. In this case, the Customer will replace the part.

    We also provide spare parts and service in case of an expired warranty, ask the customer service about the conditions and the costs incurred.

    Please note that in case of improper use of the chair, as well as any modifications (etc upholstery), you will lose the warranty!